I really enjoyed the presentation today. Some things I really liked were the day to day coaching that we can all do. Being a smaller branch I thought it was really helpful and informative and useful for me. I realized that this is something that I already do with my staff. Just taking the time to appreciate them and also to gently correct them if needed.
I also really found the evaluations helpful. We currently do not do this in my branch or in the system I am apart of. This is something our board is currently working to put into place and I for one am really excited about this.
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